- Reply to your order confirmation email or send an email to our customer service team at [email protected] with your full name, order number and concern
- Our team will respond to confirm your return at which stage we will ask you to ship the products to Sienna Byron Bay Receiving Dept: 807 Airport Access Rd Unit D Traverse City MI 49686 USA
- Once the goods have been received, we will process your refund at which stage you will receive a refund confirmation email
- Funds will be processed and returned to the same method of original purchase and can take 4-6 business days to show in your account depending on your payment gateway and the institution used
There is a $25 AUD cancellation fee due to irreversible bank fees and handling charges.
Please note the longevity of nail polish adhesion is not reflective of the product quality and is not deemed to be faulty. This includes chipping. Should you require further information about nail preparation and application, advice can be found here: tips-maximise-manicure-life & easy-non-toxic-manicure-at-home